Shipping policy

shipping Policy

Thank you for shopping with Vellena.

Processing Time
Orders are processed within 1–3 business days after payment is confirmed.

Shipping Time
Estimated delivery time is 5–12 business days depending on your location.

Order Tracking
Once your order has been shipped, you will receive a tracking number by email.

Shipping Delays
Shipping times may be delayed due to holidays, weather conditions, or carrier issues. We appreciate your patience.

Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Questions
If you have any questions regarding shipping, please contact us at:
supportrvellena@gmail.com